Job Description
Roles and responsibilities:
- Meet with applicants to obtain information for loan applications and to answer questions about the process.
- Contact prospective customers to present information and explain available services. Explain technical product or service information to customers. Contact current or potential customers to promote products or services.
- Develop prospects from current commercial customers, referral leads, or sales or trade meetings to identify potential customers.
- Make presentations on our products to groups and individuals to attract new clients. Deliver promotional presentations to current or prospective customers.
- Analyse applicants’ financial status, credit risk, and collateral to determine feasibility of granting loans.
- Obtain and compile copies of loan applicants’ loan application documents, credit histories, corporate financial statements, and other financial information.
- Review and update credit and loan files of the client.
- Compute loan schedules as required.
- Work with clients to identify their financial goals and to find ways of reaching those goals.
- Collect payments when they fall due and remind clients when the payments will fall due.
- Negotiate payment arrangements with customers who have delinquent loans.
Requirements:
- Proven experience as a credit officer or similar sales service role in a financial institution
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs and telephone systems
- Excellent communication and presentation skills
- Proficient in English and Luganda
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
Salary Scale:
- Retainer: Ush.150,000 (Upon achieving initial monthly target)
- Commission:
- 2,500 on every successfully completed loan.
- 2,500 on every new customer recruited.
All applications will be received and reviewed through the email below:
[email protected]
