5 Relationship Officers at United Bank for Africa (UBA

REPORTS TO: BRANCH MANAGERS DUTIES AND RESPONSIBILITY • Drive and deliver exceptional sales performance. • Participate in the preparation of annual marketing plans and strategies for financial products. • Ensure Effective and timely customer service delivery. • Ensure that the Bank`s/Regulatory Authority ‘policies and guidelines are complied with at all times. • Implement and track customer financial plan in conjunction to RM. • Cost management. • Contribute to the effective launching of new products to ensure favorable market response. • Establish and maintain effective relationships with new and existing customers by establishing their needs and attending on the suitability of services. JOB REQUIREMENTS • Budget _ Financial KPI ( Number and Value) • Number of accounts with incomplete documentation as a percentage of total accounts • Quality of loan portfolio (Non-performing loans to total loan portfolio ratio). • Number of customer complaints/Compliments – customer service • Cost VS performance • Core Values JOB REQUIREMENTS Education: A University degree holder. ACCA or CPA is added advantage Experience: 2-4 years’ experience in retail/private banking

If you meet the above requirements please send your CV, application letter and copies of academic certificates to [email protected] addressed to; Head of Human Capital, United Bank for Africa, Plot 2, Jinja Rd , Kampala, Uganda