Technician at TrackNav (U) Ltd

JOB DETAILS: LOCATION: Head Office, Kampala . Key duties/responsibilities: Technical • Installation of Eezy Track units to the quality standards imposed • Diagnose and repair problems that have occurred after installation • Taking relevant photo’s needed for fitment • Download fitment photo’s to complete the fitment process • Correct completion of vehicle inspection sheets pre and post installation • Report any problems and/or anomalies through the correct channels as soon as possible • Demonstrate knowledge of product range & technical standard for installations Customer service • Client satisfaction, taking the utmost care on all clients vehicles • To be polite and professional to the client at all times • Schedule adherence: on time for appointments and meetings • Handover of client packs if and when required • report any problems and/or customer care issues through the correct channels as soon as possible Required Qualifications and Work Experience: • A minimum of 2 years’ experience in a similar position preferably in a financial institution. • Degree in Computer Science, Information Technology, Engineering or any other relevant field. • Client’s endorsing post installations declaration forms • Good performance of tracking units after every installation • Post installation cleanliness of clients vehicle • Correct data entry of client’s details in the master listing. • Repair of defective tracking units • Proper de-installation and transfer of tracking units • Securing the installation areas from unauthorized persons. • High level of dedication to work i.e. reporting on time and working overtime where required doing so. • Accountability is key, be eager to get the installations correct and seek the correct signed off so that we ensure the readings received are correct. Job Education Requirements: Degree in Computer Science, Information Technology, Engineering or any other relevant field. Job Experience Requirements: A minimum of 2 years’ experience

To apply, submit your application, detailed CV and testimonials to the address below; The Human Resource Manager; TrackNav (U) Ltd Send your application by Email to: [email protected]