12 Tele sales Officers job at Platinum Credit (U) Ltd

Job Description

To procure sales through telephone communication Key duties/responsibilities: • To enhance customer service and company image. • To interest customers in taking repeat loans from Platinum Credit (U) Ltd. • To get referrals from existing customers for more customers. • To process loans for customers who are contacted and express interest in loans. • To help grow retail sales for our branches by referring to them customers contacted within their regions. • Demonstrate and deliver professional, effective and efficient customer service. • To make after sales courtesy calls to establish customer satisfaction. • To procure sales in the various products offered by the company. • Customer retention service • Winning back churned customers/inactive customers • Onboarding new customers • Any other duties as may be assigned from time to time. Required Qualifications and Work Experience: • A minimum of Diploma in sales, marketing or a business-related field from a recognized institution. • Ability to close sales • Ability to resolve customer complaints relevant to PCL • At least six (6) months experience in Tele-Sales. • Knowledge of Office Administration. • Minimum age 23 years old and Maximum of 30 years old. Other attributes • Above average people skills/soft skills (includes listening skills, stress management) • Analytical capabilities for report writing purposes • Integrity and ability to both work in and lead a dynamic team • Verbal and written communication skills. • Good knowledge of company credit/lending policy • Team player who can manage people efficiently in a changing environment. • Good computer and database skills • Ability to plan, multi-task and manage time effectively

Job application procedure To apply, submit your application, detailed CV and testimonials to the address below; The Human Resource Manager; Platinum Credit (U) Ltd Send your application by; Email to: [email protected] Deadline: 25th August, 2023 at 05:00pm.