Job Description
Job Title: Branch Manager (3) Department: Mortgage & Consumer Banking Reports To: Manager Branch Performance Grade: HFB 6C Direct Reports: • Branch Operations Manager • Customer Service Officer/Supervisor • Business Manager • Business Banker • Personal Bankers Indirect Reports: Direct Sales Officer Interacts/Interfaces with: Internal • Credit, Compliance, Operations, Legal, Marketing, Risk Management, Internal Audit External • Bank’s Customers Job Purpose: To implement the branch distribution & optimization strategy in line with Business growth & development, risk management, customer experience, Digital transformation, staff engagement & financial performance objectives. Key Result Areas • Develop strategies to grow the branch‘s Liability base and asset portfolios in line with the Bank’s strategy • Monitor the achievement of customer service rating in accordance with the bank set standards • Monitor and implement compliance of credit risk frame work in order to keep portfolio asset quality within acceptable levels • Implement branch internal controls and procedures in line with the bank policy • Plan and coordinate the budgeting processes of the branch, monitor monthly performance of the budget and initiate corrective action in case of any variances • Review, coordinate, monitor and authorize all the processes of opening, reactivation, adjustment, transfer and closure of all accounts in line with bank policies/procedures, KYC guidelines, CRB and money laundering guidelines. • Conduct field visits and carry out the verification of loans to improve branch portfolio quality • Produce branch performance reports and present them to all stake holders for review in accordance to set standards. • Plan, review and monitor staff development and performance initiatives for branch staff in line with existing Human Resource policies. Financial Responsibility: • Develop strategies to grow the branch‘s Liability base and Asset portfolios in line with the Bank’s strategy • Cost management to optimize profitability at the branches Person Specifications Education & Training • An Honours degree in business or related field from a recognized University. • Post-graduate qualifications / Professional Course in relevant discipline would be an added advantage. Skills & Experience • Minimum of 5 years progressive experience in business growth and Branch operations, as well as progressive experience in credit • Sound Understanding of laws and regulations relating to lending in Financial Institutions. • High level of analytics and Business Intelligence to conduct an analysis on the market trends • Leadership skill, one should have managed a team before Business Behaviours • Computer Literacy • Credit analysis • Marketing and Sales • Relationship management • Must have Collaboration Skills to build relationships and manage conflicts.
Job application procedure Interested candidates should send a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees not later than Friday, 17th September 2021 by 5:00pm to: Chief Human Resources Officer Housing Finance Bank, Investment House 4 Wampewo Avenue, Kololo Please take note that all applications should be sent by email to [email protected]. DO NOT HAND DELIVER YOUR APPLICATION. ONLY shortlisted candidates will be contacted and any form of canvassing will lead to automatic disqualification